Last Updated: May 2026
At Jungle Phool, every piece is crafted with care through thoughtful production processes and artisan craftsmanship.
To qualify for a return:
Item must be unused, unworn, and unwashed.
Original tags must remain attached.
Item must be returned in original packaging.
Proof of purchase is required.
Returns submitted without prior approval will not be accepted.
Return requests must be submitted within 4 days of delivery.
Damaged or incorrect items must be reported within 48 hours of delivery.
To initiate a return, email:
Once the returned item is received and inspected:
Customers will be notified regarding approval or rejection.
Approved returns are issued as store credit only.
Processing may take 7–10 business days.
Jungle Phool does not offer cash refunds.
If your order arrives damaged or incorrect:
Contact us within 48 hours.
Include your order number.
Provide clear photos of the issue.
Depending on the situation, we may provide a replacement or store credit.
Many Jungle Phool products are handmade and may feature:
Slight print variations
Minor fabric inconsistencies
Natural design irregularities
These characteristics are part of the handcrafted process and are not considered defects.
The following items cannot be returned:
Custom-made products
Personalized products
Made-to-order items
Selected handcrafted products
Gift cards
All sale and discounted products are final sale and cannot be returned or exchanged.
Approved store credit:
Remains valid for 365 days.
Equals the product value excluding shipping charges.
Is non-transferable.
For international orders:
Reverse pickup is not available.
Return shipping costs are the customer’s responsibility.
Any customs duties or fees are the customer’s responsibility.
Approved returns are issued as store credit only.
Orders may be cancelled before dispatch.
Once shipped, cancellation cannot be guaranteed.
Orders ship within 24–48 hours.
India delivery: 2–7 working days.
New Zealand delivery: 8–10 working days.
Tracking information is shared after dispatch.
Free shipping available on eligible orders.
Email: support@junglephool.com